This section provides carefully digested reports from the Analyst community. Several are in PDF format. In order to view and print these, you will need Acrobat Reader.


__________________

"Going to MitemView was

a strategic decision to improve the accuracy of outage restoration times as well as estimated restoration times given to the customers."

Tom Larkin

Duquesne Light

 

Analyst Reports

 

Chartwell Inc.


Chartwell provides executives and managers in the utility and retail energy business up-to-date, unbiased information on the issues facing them as they strive to meet the demands of a rapidly changing industry. Chartwell prides itself on: Independence, Integrity and Insight.

Chartwell 2002 CIS Report

Allegheny Power (PDF)

Chartwell's in-depth case study of Allegheny Power's deployment of MitemView for its call center project. Includes extensive interviews with a key project manager about project goals and the return on investment from the application.



Chartwell 2002 CIS Report
Duquesne Light Co. (PDF)

Chartwell's in-depth case study of Duquesne's deployment of MitemView for its call center project. Includes extensive interviews with a key project manager about project goals and the return on investment from the application.
 

MIDDLEWARESpectra


As an authority on the analysis and interpretation of middleware issues and opportunities, Spectrum Reports - through MIDDLEWARESPECTRA - provides a balanced perspective between user experiences, product perspectives and implementation knowledge. These insights cannot be found both reliably and collectively through any other source.

Application Integration: To invade... or not to invade?

MIDDLEWARESpectra Reprint (PDF)

Martin Fincham, VP of marketing - MITEM Corporation.
A non-invasive integration approach is one which does not require any modifications or additions to existing applications. The basic premise is simply to accept existing application interfaces (every application must have an interface of some kind - for example, a 3270 terminal data stream - otherwise the system cannot be used by human operators). A non-invasive approach accepts that although this foundation is inherently sound for its designed purpose, this may be limited - especially when an existing application needs to be used in ways, or combinations with other applications, for which it was never designed (such as communicating with other systems).


Why Non-Determinism in Middleware Should not be Ignored

MIDDLEWARESpectra Reprint (PDF)

Dr. Aurel Kleinerman, chief executive officer - MITEM Corporation
Non-determinism is a computer science concept, with significant practical implications. Computer science has ignored the practical implications - because the theoretical solution is simply stated (if unachievable in a commercial environment). Academically, non-determinism lacks 'intellectual' interest. Unfortunately, in the practical world of IT, the theoretical solution does not apply. Indeed the cost of resolving the difficulties raised by non-determinism rapidly become prohibitive as the number of 'components' which need to work together rises. This is particularly applicable to distributed systems connected by middleware, with major implications for project management, application maintainability and overall dependability.


Middleware Makes Mainframe Applications More Productive at APL

MIDDLEWARESpectra Reprint (PDF)

Michael Woods, American President Lines and Allen Cull (Principal), API
American President Lines (APL) is a US$3billion global company providing container transportation by ship, rail and truck. In this interview Michael Woods of APL and Allen Cull, formerly of APL and now a principal at consulting firm API, discuss one method they used to integrate distributed and legacy systems in a mission critical application environment at APL.


Business Goals + Pragmatism = Middleware Success

MIDDLEWARESpectra Reprint (PDF)

Martin Fincham, VP of marketing - MITEM Corporation.
Many analyses that attempt to provide a blueprint for success are in fact little more than a cookbook of the pitfalls to avoid, assuming that the act of simply avoiding failure will automatically translate into project success. To Mr. Fincham, achieving success is meeting - and ideally exceeding - business expectations. The wise know that the most effective way consistently to meet and exceed expectations is to set them correctly in the first place. Therefore perhaps the most valuable information he has to share in this analysis is how to set expectations for a middleware project/implementation.



home
| contact us | company | products | solutions | customers | news & events | site map

© Copyright 2015 MITEM Corporation. All Rights Reserved
Privacy Policy