"We decided to expand our integration initiatives with the leading-edge Oracle 9iAS, however, Oracle couldn't talk directly to the mainframe. Therefore, we extended our use of MitemView, elevating it to a server level application, so that everyone connected to Oracle could easily access vital mainframe data through MitemView."

Tim Garza
Chief Enterprise Modeling
and Management

CalPERS

 

Case Studies

This section contains just a small sample of the success stories that we have developed over almost two decades of delivering enterprise software solutions. Everyone at MITEM takes great pride in the customer success rate and these stories provide a valuable insight from the most important voice of all: our existing customers.

Government   Utilities
Commonwealth of Virginia - DHRM
CalPERS - The California Public
Employees' Retirement System
Ramsey County Criminal Justice
 
American Electric Power
Baltimore Gas & Electric
Cinergy
 
 
 
 
Manufacturing   Financial Services
Vought Aircraft
PPG Industries
 
S1 Regional & Community eFinance
Solutions Group
Rentenanstalt / Swiss Life
Banca IMI
Norwest Mortgage
 
 
 

Government

Commonwealth of Virginia - Department of Human Resources Management


DHRM used MitemView to integrate their legacy systems with a new, Web-based application called EmployeeDirect that allows employees and retirees to access benefits information on-line. The EmployeeDirect Web site allows some 120,000 Virginia state employees and retirees access to their health care and benefits programs and the ability to make changes to those programs.

Read the full story


CalPERS: The California Public Employees' Retirement System

To improve customer service and the operational needs of its employees, CalPERS required a high performance and non-invasive legacy integration solution upon which user friendly, composite applications could quickly be developed.

Read the full story


Ramsey County Criminal Justice

Ramsey County wanted to provide comprehensive and more timely information to the State of Minnesota. Users needed a logical view of the information without knowing or caring which system it resided in or how to get it. Improving accuracy and reducing the time and effort County employees spent entering redundant data across several systems and eliminating subjective judgments from the process were also key objectives.

Read the full story

Utilities


American Electric Power

AEP concluded that the construction and maintenance would be substantially less using a PowerBuilder/MitemView combination, and it would deliver substantial performance and reliability advantages over the original HLLAPI-based approach.

Read the full story


Baltimore Gas & Electric


To make GUIdance a reality, BGE needed a product that could maintain the investment made in their CIS, i.e., reuse the business rules they already had on mainframe, provide asynchronous high data acquisition rates, be able to support new applications and get up and running quickly. MitemView was the only product that met all of these requirements.

Read the full story


Central Maine Power 

CMP realized that a new business process had to be defined and implemented to support the corporate goals for improving the customer service process. CMP chose MITEM to help improve customer service in the call center.

Read the full story

Manufacturing

Vought Aircraft Industries


Vought's goal was to create greater efficiencies in process planning by reducing the number of screens a planner had to navigate, providing drop-down tables that define various codes, implementing rules-based selection of data codes, and allowing access to other systems without exiting the planning system.

Read the full story


PPG Industries


MitemView enabled PPG to collapse several mainframe screens into one graphical screen. Absolutely no software was installed on the PPG mainframe. Once the conceptual design was completed, a single programmer using Visual Basic and the MitemView tools created the interface to the Millennium system.

Read the full story

 

Financial Services

S1 Regional and Community eFinance Solutions Group

Since its integration into the S1 Internet Banking System, MitemView has helped to improve the stability of the Internet Banking System's real-time interfaces to core vendor solutions including Aurum Miser, CSI, FIS Orlando, Argenta, Kirchman, First Integrated Systems Omaha, and CBS Fiserv. By utilizing the MitemView framework as a generic tool for creating real-time links, S1 has greatly reduced programming time.

Read the full story


Rentenanstalt / Swiss Life

Swiss Life expands MitemView's role from "interim" desktop solution to a full infrastructure deployment. The initial desktop MitemView solution proved to be startling to Swiss Life for several reasons: it was deployed quickly, it was extremely cost effective, and it out-performed the BEA Tuxedo infrastructure solution. For these reasons, MitemView was elevated from a desktop deployment to an infrastructure solution.

Read the full story


Banca IMI

In order to improve customer service and increase the efficiency and effectiveness of internal Bank processes, senior Banca IMI management recognized that account information would have to be provided to their institutional clients in real-time, via a secure on-line medium, such as the World Wide Web. MitemView helped provide the solution.

Read the full story


Norwest Mortgage

Norwest needed a solution which could resolve duplicate loan numbers so they could provide complete customer service support to any customer from any call center. In addition, they wanted to impose consistent practices for all 140 CSRs across the 7 regional service centers whilst substantially improving the quality and efficiency of their customer service operations.

Read the full story



home
| contact us | company | products | solutions | customers | news & events | site map

© Copyright 2015 MITEM Corporation. All Rights Reserved
Privacy Policy